Knowing who's an Opportunists or Supporter

Growing and small DS business takes time, energy, consistency and WORK! People will see successful DS (Direct Sales) business owners and think, they have been a representative for a long time OR the have many customers. As a small and successful DS business owner with Avon, I can assure you, when I 1st started, I thought the same way. In fact, we all do! But, as long as I have been in business, I see that is not entirely true at all. It's finding out who is the opportunists and who is the supporter!

Congratulations! You started your DS business and have a comfortable amount of customers. Now, you need a balance. That other balance is a team. You meet people everyday and speak to them and now your ready to start your recruiting skills. So, how do we read people? Body language, tone, interest and response. Don't be too critical or over analyzing, even reading into it to much. Key words help you figure out if the person is a opportunist or supporter. Supporter in terms of a customer. Besides, rule of thumb, as I teach my reps is, If they LOVE Avon, turn them into a customer! If they don't have the extra income to buy their favorite Avon products, make them a Rep! An opportunist will take advantage of a opportunity, they see, or is given to them, that will help them grow! Given the opportunity is laid out for them to see it is a benefit. So how do we find out the benefits for them?

When having a conversation with someone, it is VERY IMPORTANT TO LISTEN TO THEM! Going up to someone and pitching a sales pitch, is such a big thumbs down! This is where you need to show your honesty, excitement and knowledge of your business. A big ice breaker to get every conversation going in the right direction is..... Hi! Do you by chance know an Avon Rep? This will keep you in control of the conversation to NOT leave an open ended question. Why? You WANT to know and learn about them! If they say No. Say, "Great, Now you do! My name is________ and I live here in this area." Start talking about the neighborhood. People. Community announcements. Get togethers! Above all smile! Breaking down your conversation with them is important!

Listen! Listen! Listen! Majority of people spend their time in trying to find solutions for other people and NOT listening. Key words can help YOU use that to show the BENEFIT. For example, if the prospect says, "Yeah its been really chilly here lately. I hate this cold weather." Right there, you can say " Yes! It has been chilly! This cold weather is hurting my hands and lips! I keep my hand lotion and lip balm near buy so I don't crack up! Like Skin So Soft!" This scenario helps you remind our #1 brand Skin So Soft that majority people know and a chance for you to give a brochure. When you hand a brochure, keep talking about the current topic. Get to know them as much as you can! People will usually indicate their love for Avon into which you can go to the customer/potential rep route.

Always get a name, number and email. Keep it REAL! Friendly! Sweet! Genuine! Get to know the people in your community! Learn about different personalities! Don't EVER ASSUME! Talk while smiling! Look in the mirror and see the difference! Always remember, at the END of the day you will still make money. Whether they join or not, you still will make money! On to the next!