There's a Reason
From time to time companies revamp packaging, change formulas, remove line and etc. Its sad when we see a favorite product go, but, there a reason behind it. A representatives it is important to educate ourselves on current, old and new line products. Knowledge is power and recently, I have came across many customers LEAVING their current rep due to their lack of recommendation of products.
Many products are discontinued for man reasons. Many are brought back with new and improved formulas. At the end of the day the decision is based on overall performance, shelf life and profitability. Customer reviews are the utmost important and the main influence. It is important to advise your customer of the changes and start finding sister products! No matter what!
Dangers of Old Skin Care Products
Our skin is very fragile! Sensitive! Needing tons of love and attention! Skin care is a #1 global seller in the world. When new lines are introduced, old discontinued skin NEEDS TO BE THROWN OUT! Within reasonable time. Using 1-2+ year old product on YOUR FACE?... I am taking my pillow and hitting you right now with it! You shouldn't be using it on your face AND you shouldn't be giving it to your customer! Chemicals break down! They may think that its still good, working, but lets be real. ITS CHEMICALS! The breakdown and can cause a reaction OR cause severe damage not noticeable to the eye.
Its YOUR responsibility to help transition your customer into new products. There is a reason WHY they are discontinued. New line products are WAY better anyway with healthy, gentle and more effective ingredients. Give samples to your customers. Explain the dangers. Explain the benefits of the new products and show customer reviews! Don't forget to store all skin care products in a cool, dry storage. Garage and car are NOT good. Wine fridges are great to protect stock. But, a cool-dry room will do!
So get out there and educate yourself on your products! Knowledge is power and the more you know the better you can help get your customers skin where it needs to be! #Superwomen
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